Delete contact or set to inactive?

MJA Updated by MJA

You can only delete a contact if nothing is linked to this contact. Such as messages, quotations, etc.. If there are documents linked to a contact it is best to set a contact to inactive, then the history will be saved.

If the contact in question needs to be linked to another organization, you can simply create a new contact for this organization and set the old one to not active.

How to set a contact to inactive:

  1. Go to the relevant contact
  2. Go to the 'contact settings' widget
  3. Check the box 'not active'

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